Cybercrime is a major challenge for online businesses. The latest victim to fall prey is none other than Nigerian online betting operator, Bet9ja.
The company revealed in a recent statement that the attack is of a sophisticated and complex nature. So much so, that it has locked customers out of their online profiles.
The operator also confirmed that it is working round-the-clock to resolve the issue. A team of IT specialists and forensic analysts and internet security experts were helping to restore the service.
Protecting their customers is their number one priority, said the team at Bet9ja.
Rewards to Follow
The operator furthermore apologized to its customers for the interruption. The brand promised that a reward would be waiting once the service has been restored. This award will take on the form of an impressive array of bonuses and promotions.
The company also issued an assurance that further updates regarding the resolution of the situation will be forthcoming. The operator warned customers not to pay heed to any information not released directly by Bet9ja.
Gratitude to Customers
Bet9ja also expressed appreciation to customers for their patience and acceptance during the current challenge.
The operator said once the issues have been resolved, the service will be back stronger and better than ever before.
The Federal Government has condemned the attack, calling it an “ugly situation”. Unfortunately, these types of attacks are becoming more commonplace. However, Bet9ja’s handling of it is to be applauded. The operator has remained transparent with its customers and promised to do whatever it can to fix the issue.